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Privacy Policy 

At Oystaste, we are committed to protecting your privacy and ensuring that your personal information is handled with care, discretion, and transparency.

This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Personal Data Protection Act 2010 of Malaysia.

1. Information We Collect

We may collect the following personal information when you engage with Oystaste:

  • Name

  • Contact details (phone number, email address)

  • Event details (venue, date, guest preferences)

  • Billing and payment information

  • Any information you voluntarily provide to enhance your experience

  • Photographs or videos captured during our events for promotional and marketing purposes (subject to your explicit or implied consent during the event) 

 

2. How We Use Your Information

Your information is used to:

  • Coordinate and deliver our oyster and caviar concierge services

  • Personalise your event experience

  • Communicate regarding bookings, inquiries, or collaborations

  • Improve our services and client experience

  • Send updates or marketing communications (only where consent is given)

 

3. Disclosure of Information

We respect your privacy. Your personal data will not be sold or traded.

We may share information only when necessary with:

  • Event planners or collaborators involved in your booking

  • Payment service providers

  • Service partners strictly for event execution

  • All third parties are expected to handle your information with confidentiality.

 

4. Data Protection

We implement appropriate technical and organisational safeguards to protect your personal data against unauthorised access, disclosure, alteration, or misuse.

While we are committed to maintaining the security of your information, please note that no method of transmission over the internet or electronic storage is entirely secure. Accordingly, we cannot guarantee absolute security of any data transmitted to us.

5. Cookies & Website Usage

If you visit our website, basic data such as browser type and usage behaviour may be collected to improve user experience.

This information does not personally identify you.

 

6. Your Rights

Under applicable laws, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Withdraw consent for marketing communications

To exercise these rights, please contact us directly.

 

7. Retention of Data

We retain personal data only as long as necessary for:

  • Business and operational purposes

  • Legal and regulatory requirements

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

9. Updates to This Policy

Oystaste reserves the right to update this Privacy Policy from time to time. Any changes will be reflected on this page.

 

10. Contact Us

If you have any questions regarding this policy or wish to exercise your rights, please reach out to our team:

Oystaste Enterprise

Email: oystaste@gmail.com

Phone: +60 16-681 1460

 

[Effective Date: 18 January 2026]

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